Santa Rosa Auto Repair

We can't say enough good things about the entire staff at BAE&R. We were treated with respect and felt like they genuinely cared about fixing our vehicle issues and not just collecting a payment. From the first moment we spoke with Judy and all the way to the final moment when we collected our fixed car from Bob...they maintained an open line of communication...keeping us informed through every step they explored to fix the problem. We prefer to communicate by text messages and Bob was perfectly willing to indulge us and kept us informed by texting us anytime he needed to relay a new item of information. Bob listened to our theories and whether they were of any help or not at least we knew that we got our ideas across and he didn't just dismiss us. The cost of fixing our electrical issue on a collectors 1989 Buick Reatta was not cheap by any means. We don't have disposable income to just keep throwing into a car that is not a daily necessity for us but we feel like satisfied customers since the money we spent seems to have fixed the problem completely and we know it was done with care and attention to detail.....it was done once and it was done right. We certainly can't say the same for the dealership shop we originally brought the car to. We would recommend Bill's AEAR to anyone and everyone. We plan to continue bringing our cars to them. We have 2 other collectors cars that will need some work done to revive them back to life and we trust Bob and his staff will treat us and our cars right.

They took me in without an appointment and solved my problem in short order. Very knowledgeable and friendly!

Excellent service, dropped my car off for one day service which was pretty much an emergency!!!!!!!!!!!!!!

My experience with Bill's Auto Electric and Repair was excellent. The staff is friendly, knowledgeable and efficient. They repaired my car in the timeframe promised and the price was reasonable. Thanks!

Great work on time and know surprises .Great people to deal with . On your time frame .

Got everything i ask for .

Prompt, efficient, and reasonable!

The staff and mechanics at Bill's Auto are knowledgeable, friendly, and transparent about the cost and work on your vehicle. I've been taking my car to Bill's for nearly three years. It's still in great shape in part because of their maintenance work. I'd recommend their service to anyone.

Judy was wonderful !My car is working great.I will be driving from CA to CT and back and I feel confident and ready for the trip : )

I was having problems with my heating system. The heater fan would not shut off. Solution turned out to be a simple one involving a button setting. Bill took a lot a of time diagnosing the problem but did not charge me a dime! Very honest and honorable folks! I have already recommended them to a friend.